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Customer Support for
E-commerce Businesses
Missed Sales
Customers leave when their questions go unanswered.
Slow Response Times
Delays frustrate buyers and lower conversions.
Handling High Volumes
Managing multiple enquiries at once is overwhelming.
Returns & Refunds Queries
A major source of customer dissatisfaction.
Product Questions
Shoppers want quick, clear answers before purchasing.
Cart Abandonment
Customers hesitate without instant support.
Key Challenges We Solve
Delivering an exceptional customer experience is no longer optional—it’s a growth driver. Ecommerce businesses that prioritise seamless support, automation, and customer engagement gain higher retention, stronger brand loyalty, and increased revenue.
Why Choose Us?
AI + Human Support
Chatbot handles FAQs instantly, with agents ready for complex queries.
Feels Local
Native-level English support tailored to your brand voice.
Sales-Driven
We don’t just assist—our chat turns visitors into buyers.
24/7 Coverage
AI chatbot answers anytime, with live agents for peak hours.
How It Works
We learn about your business, products, and customer pain points.
Understand Your Needs
1
Chatbot handles common queries, agents step in for complex issues.
AI First, Human When Needed
3
We connect our AI chatbot and live chat to your store.
Setup & Integration
2
We analyse chats, refine responses, and improve customer experience.